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How do I make a reservation? |
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You can book online or call us straight away on 0203 384 2076. |
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| Q: |
What type of vehicles do you have? |
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Please check our vehicles page for details |
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| Q: |
Do I have to give you my personal information each time I book a reservation? |
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You can open an account for free so that we keep your details with us and use it for your convenience. Call us to open an account. |
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| Q: |
What method of payment do you accept? |
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We accept both cash and credit card. Extra bank processing fee is applicable for credit card payments. |
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| Q: |
When I pay my faire? |
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You can pay cash to driver at the end the journey. All credit card payment must be paid in advance. |
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| Q: |
Do you provide service on holidays? If so, are there any additional charges? |
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No, we don’t provide service on holidays. |
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| Q: |
Do you offer child seats? |
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Yes. You can request if required. |
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| Q: |
Do you charge for extra luggage? |
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Please make sure you select the appropriate vehicle type to support the number of luggage. The driver could refuse or charge extra. |
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| Q: |
Do you have a Cancellation policy? |
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You should inform us about cancellations at least 3 hours prior to the time requested. |
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| Q: |
What do I do if my flight is delayed or cancelled? |
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We always check with BAA regarding flight information to keep track. If your flight is cancelled you must call our office and inform. Driver will wait for you for a maximum of 45 minutes AFTER the flight has landed. |
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| Q: |
Do you have a Wait-Time policy? |
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Yes, 45 minutes |
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| Q: |
Do you charge if the destination is changed? |
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Yes, if it’s to a different post code or if stopped on the way to your destination, you could be charged £5 more. |
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| Q: |
Where do I meet the driver? |
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Simple, our driver will wait in front of the information desk, holding your name on a board. It will be best if you could provide us with your mobile number so that our driver can keep in touch with you during pick up. |
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Hummingbird Cars Services is legally licensed by the London Public Carriage Office (PCO) under license number 6213. We offer the perfect mode of travel for business travellers to arrive relaxed and on time.
0203 384 2076 *
+44 203 384 2076
+44 203 384 2076
+44 203 384 2076
